Contact information

We’re here to help. Whether you have a question about your order, need assistance with a product, or simply want to share your feedback, our customer service team is ready to assist you.

Customer Service Email

info@avareocare.com

Phone: +45 20 78 79 35

We aim to respond to all inquiries within 1 business day.

Business Hours
Monday – Saturday: 08:00 – 17:00 CET
Closed on sundays and public holidays.

Company Details
AVAREO GROUP LTD  (Trading as Avareocare)
Company number: 17447592
Registered office: 71-75 , Shelton Street, London WC2H 9JQ, United Kingdom

Email: info@avareocare.com
Registered in England & Wales
Data Controller under applicable data protection laws.

When contacting us about an order, please include:

  • Your full name
  • Order number
  • A brief description of your question or issue
  • Any relevant photos (for damaged or defective items)

Common Reasons to Contact Us

  • Questions about products before purchase
  • Order status and tracking updates
  • Returns, exchanges, and refunds
  • Reporting damaged or incorrect items
  • Payment or billing questions